We’re so happy to talk to Samantha Hoggarth (Sam), as she is the voice and text behind the customer service operations. It is her who is responsible for our happy customers and top reviews, and it’s about time you see the face behind it all.
Q: Hi Sam. let’s start with the basics. What’s your title?
A: Customer Service Manager
Q: Where are you from?
A: Originally from Royal Leamington Spa (which everyone in the UK has been through on a train!) but living in London for the last 8 years
Q: What’s your favorite destination?
A: Dubrovnik – it’s so amazingly pretty and the seafood is out of this world
oh wow! 50 shades of blue!
Q: What’s your favorite airport?
I think there’s always something special about your home airport so Heathrow for me.
Q: What’s your MUST travelling item?
A: A USB charge cable as I download my favourite programmes on Netflix to watch on the plane!
Q: Do you prefer a window or an aisle seat?
Q: Could you share an insider’s secret that’ll be helpful for our travelling readers?
A: Always check out the small side roads in cities – there’s often amazing independent art shops, an irresistible small bakery or cosy wine bar hidden away off the beaten track!